Privacy policy

TorqMoto Privacy Policy

Last Updated: July 24, 2026

Welcome to TorqMoto. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you interact with our store, we may collect personal information that you voluntarily provide to us, as well as data gathered automatically through your browser and device:

Personal Identifiers: Name, billing address, shipping address, email address, and phone number when you place an order or contact us.
Payment Information: Financial and payment card details are processed securely through our payment gateways; we do not store full credit card numbers on our servers.
Technical & Usage Data: IP address, browser type, device information, operating system, and browsing behavior on our site collected via cookies and analytics tools.

2. How We Use Your Information

We use the information we collect for several business and operational purposes, including:

Fulfilling Orders: Processing and communicating your purchases, and sharing necessary shipping details with our print-on-demand fulfillment partner, Printful, to manufacture and deliver your items.
Customer Support: Responding to your inquiries, addressing issues, and managing refund or replacement requests.
Store Improvement: Analyzing site traffic and user behavior to optimize our web design, product offerings, and user experience.
Marketing & Communications: Sending order updates, shipping notifications, and promotional emails (only if you have opted in; you can unsubscribe at any time).

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We share data only with trusted service providers necessary to run our business:

Fulfillment Partners: We share your name, shipping address, and order details with Printful solely to route, produce, and ship your items.
Platform & Payment Providers: We share necessary transaction data with our e-commerce platform hosts and payment processors to securely complete your purchases.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal data, including:

Accessing, correcting, or requesting the deletion of your personal information.
Opting out of marketing communications at any time by clicking the "unsubscribe" link in our emails.

6. Children's Privacy

Our website and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or operational requirements. Any updates will be posted on this page with a revised "Last Updated" date.